Date of Last Revision: January 1, 2019.
ATrack and Eternal Interactive, Inc., are the
sponsors and providers of www.ATrackOnline.com. ATrackOnline.com provides information and resources
designed to enhance the quality of health care for athletes and those engaged in physical activity,
and to advance the profession of athletic training through education and research in the prevention,
evaluation, management and rehabilitation of injuries.
ATrack takes your privacy seriously. Because we gather certain types of information about
our users, we want to help you understand the terms and conditions surrounding the collection and
use it, and how to correct or change it.
1. What personally identifiable information does ATrack collect?
ATrack’s primary goal in collecting personal information is to advance ATrack’s mission and to
maximize your online experience when using our site.
ATrack collects personally identifiable information when you provide it to us by logging in to the
site as a member. Once you log in to the site, you are no longer anonymous to us.
The type of personally identifiable information that ATrack collects includes your first and last
name, physical campus address, land line and mobile phone number, email address, and emergency
ATrack facilitates the display, scoring and analysis of athletic training standardized proficiency / competency
guidelines, scenarios, clinical experience hours logged, course matrix / scheduling as well as other
2. What anonymous information does ATrack collect?
Your Internet browser has a feature called “cookies” which stores small amounts of data on your
computer about your visit to our site. However, cookies tell us nothing about who you are unless you
specifically give us personally identifiable information.
ATrack also automatically receives and records information from our servers and from your browser,
including your IP address, your browser type, operating system, the time, and information about the
page you requested.
We may use tracking technologies in a variety of ways, including:
3. How does ATrack use the information?
- keeping count of return visits to our site
- accumulating and reporting anonymous, aggregate (data collected in mass), statistical
information on site usage
- determining which features users like best
- saving your password so you don’t have to re-enter it each time you visit our site.
ATrack may use your information to process transactions and to alert you to new information, products
and services, events and other opportunities. We may from time to time make your contact information
available to other reputable organizations whose products or services we think you might find of
interest. Additionally, we may use tracking information to determine how much interest a page
generates overall based on aggregate user demographics and traffic patterns to those pages. This
helps us continue to better understand our users and their needs.
Throughout your educational process at your institution scores and/or other information about you
including clinical experience hour logs and schedules will be collected and analyzed by your
specific college campus. This data will be available to your Program Director, Preceptor, and other
qualified users for the purpose of evaluating and/or assigning grades. Course grading is the sole
responsibility of your Program Director or Preceptor. Historical aggregate data including, but not
limited to your proficiency/competency scores and general demographic information may be used by the
ATrack, Eternal Interactive, Inc. and/or its third-party affiliates during your subscription and
as a historical record if/when you are no longer an ATrack subscriber. When collecting historical
aggregate data, no personal data will ever be used to tie any single score to any single individual.
4. Is my use of the site secure?
ATrack uses multiple levels of encryption and secure systems to upload, download, and store your data and documents.
ATrack uses industry best-practices to manage and store data and documents.
All documents are encrypted during transport between the browser and our servers.
Furthermore, they are stored as encrypted objects on our cloud server and are only unencrypted and served back to the user based on the user access control settings you select.
You can read the HIPAA compliance statement for our data center here
as well as our cloud server here
Additionally, our servers are tested quarterly for PCI DDS compliance by a third-party security company.
While security is our main priority at ATrack, your university may have additional requirements for document storage.
We recommend checking with your campus legal department before storing sensitive personal or health documents.
5. How can I update my personally identifiable information?
You can correct or change the information collected when you joined by logging on to the site with
your ID and password and following the online directions. Users who are experiencing problems or who
have questions about how our services work can contact us
Currently, we do not offer users a means by which to completely delete personal information
established at the time of joining.
6. Privacy of children
ATrackOnline.com is not open to children under the age of 13. We operate our site in compliance
with the Children’s Online Privacy Protection Act and do not permit application by, and will not
knowingly collect or use personally identifiable information from anyone under 13 years of age.
Questions or comments
Questions regarding this privacy statement, or regarding any other aspects of ATrackOnline.com,
should be sent via our contact form
try to reply promptly to every message. We may also file your comments to improve the site and
program, or review and discard the information.